FREE ESTIMATE

Privacy Policy

Last Updated: 2026

This Privacy Policy describes how Hitson Custom Works LLC (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website at https://www.hitsoncustomworks.com/ or interact with our services.

1. What Information Is Collected

We collect information that you voluntarily provide when you:

  • Request a quote or consultation
  • Contact us by phone, email, or SMS
  • Submit project or project-related information
  • Fill out contact forms or service inquiries

This information may include:

  • Name
  • Phone number
  • Email address
  • Mailing or project address
  • Service or project details

We may also collect limited technical information such as browser type, device information, IP address, and website interaction data through standard analytics and tracking tools.

2. How Data Is Used

The information we collect is used to:

  • Respond to inquiries and provide estimates
  • Schedule and coordinate services
  • Communicate regarding projects or appointments
  • Send service-related updates and reminders
  • Improve customer service and business operations
  • Enhance website functionality and user experience

We do not use your information for unrelated third-party marketing purposes.

3. SMS Opt-In Details

By providing your phone number and opting in through our forms or communication channels, you consent to receive SMS communications from Hitson Custom Works LLC regarding:

  • Appointment scheduling
  • Project updates
  • Estimate follow-ups
  • Customer support and service-related communications

Message frequency may vary depending on your interaction with our services.

Consent to receive SMS communications is not a condition of purchase.

IMPORTANT: SMS opt-in consent and phone numbers collected for SMS purposes are not shared, sold, rented, or disclosed to third parties or affiliates for marketing purposes.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality and user experience.

These technologies may collect information such as:

  • Browser preferences
  • Session activity
  • Website interaction behavior
  • Traffic and analytics data

You may disable cookies through your browser settings at any time.

5. Data Security Practices

We implement reasonable administrative and technical safeguards to protect your information from unauthorized access, misuse, disclosure, or loss.

While no online system can guarantee absolute security, we take commercially reasonable measures to safeguard your information.

6. User Rights

You have the right to:

  • Request access to your personal information
  • Request corrections or updates to your data
  • Request deletion of your information where legally permitted
  • Opt out of SMS communications at any time by replying STOP

You may contact us directly regarding any privacy-related request.

7. No Sharing Policy

We do not sell, rent, trade, or share your personal information or SMS consent data with third parties or affiliates for marketing purposes.

Your information is used solely for communication and service-related purposes with Hitson Custom Works LLC.

8. Third-Party Services

We may use third-party platforms or tools for communication, website hosting, analytics, customer management, and marketing purposes.

These providers may process information as necessary to support our business operations under their own privacy and security standards.

9. Data Retention

We retain personal information as long as reasonably necessary to:

  • Provide services
  • Maintain customer records
  • Support business operations
  • Comply with legal obligations

You may request deletion of your data at any time.

10. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact us:

Hitson Custom Works LLC
1915 Berry Lane
Port Orange, FL 32128

Phone: (386) 275-7661
Email: [email protected]
Website: https://www.hitsoncustomworks.com/